I have got a new Canon MV960 digital video recorder. I am unable to transfer my recorded video to my computer-- a 6 month old Evesham Tech lap top.
My computer does not recognise the new hardware and I can not solve this problem.
When I use the add hardware wizzard there is no choice of a Canon camera. I am unable to use the disc that came with the camera either. It is loaded onto my computer but seems to be no use.
Do I need to use firewire? My computer has a firewire port.
The canon instruction manual says tha transferring video recordings to a computer may not correctly depending on the software and the specification/settings on your computer.
PLEASE HELP ME