Like most Pinnacle Studio 9 users, I discovered far too late just how buggy and unstable the program is. I’m kinda stuck now though. I’ve devoted a number of weeks to a 40-minute video – my wife put together an amazing yet horribly edited “movie” for my last birthday that I’m trying to repair for her – and I really don’t want to flush all that effort away. (The video has about 35 scenes with a similar number of transitions and music/audio/text overlays).
I used Studio 9.3 (upgraded to 9.4.3) to edit the entire movie and, just when I got to the finish line, Studio 9 decided to arbitrarily crash every time I attempt to load the file. The hard drive chugs away noisily as the file loads (why Pinnacle can’t make better use of my 1GB of RAM I have no idea) and, after about five or six minutes, my entire movie is laid out for me on the timeline. There’s no image in the viewport, however, and – as soon as I click on a scene or title to put something there – the “we are closing, sorry for any inconvenience” message pops up (after about a 30-second delay). I’ve tried loading the file from the “make movie” screen but that generates an even faster CTD.
I’ve uninstalled (including the RegDelete routine) and reinstalled several times to no avail. I’ve tried using version 9.3.5 and, although that build allows me to load and edit the file; it won’t display any image in the viewport window; it won’t “play” the movie; and it stalls out three-quarters of the way through the render process (always at the exact same spot) with an “error in file” message. This rendering error is specific to 9.3.5 because 9.4.3 does not stall out at this spot (I did some test renders on another file with both builds and encountered the same thing – 9.3.5 doesn’t like some of the imported MPEG2 files I used while 9.4.3 has no problem with them). I also clean off everything in the background (anti-virus, etc.) while I’m attempting this. As well, I also upped my virtual memory size to 2048MB from its default 768MB.
To make things even more frustrating, I was able to get the finished file to load (with 9.4.3) exactly two times in the last few days after approximately 100 attempts. On both of these occasions, I was able to get the render process started but it eventually failed with an arbitrary crash-to-desktop (not a file error message like 9.3.5, just a random hard disk or memory-related CTD).
When I sit and listen to my hard drive chugging away for about four or five minutes each time 9.4.3 attempts to load the file I’m reminded just how shoddy this software is. (I really can’t think of another program that works the hard drive this much). Has anyone else experienced anything similar? And, if so, did you ever come up with a workaround?
Alternatively, does anyone think that upgrading to version 10 will do me any good here?