Canon XM1/GL1 to Studio 8 LE Capturing Problem

[Yisraelee]

Hello all

Ive just joined this forum as Im in a muddle.
I know this question may have been asked a 1000 times but Id appreciate some help please.

I have a Canon XM1
I have just inserted the pci card into the back of my pc that is running XP SP 2 with ATI Raedion, AMD Athlon XP 3000.

I have also installed the Studio Version 8 LE software and things seem ok.

But, when I connected the IEEE 1394 into the PC and camera and clicked on 'capture', a message came up in the Studio program saying:

Pinnacle Studio LE cannot initialize the DV capture device. Please ensure the camera is switched on.

If the problem persists, try these steps:
Turn the camcorder on and off
Disconnect and reconnect the 1394 cable
Restart windows and try again

I have done these and its still coming up with that message.

What can I do to rectify this?
Anybody else dealt with this issue with results?

Thanks and all the best

[Yisraelee]

Nobody knows then? :o

[Andy Lockwood]

Not at all familar with your software, but is the firewire card installed correctly? When you plug in your camera is Windows detecting it to begin with?

Just a thought.

[Ian in Northampton]

Also: have you set your camera to 'play' - not record?

[Yisraelee]

Not at all familar with your software, but is the firewire card installed correctly? When you plug in your camera is Windows detecting it to begin with?

Just a thought.

Hi
Its actually listed in device manager but after i installed the pci card no message came up about new hardware found or anything, strange.
In device manager it says the driver is working ok.