I'm in a desperate situation using Adobe Premiere Pro and appeal to anyone who may have a solution to PLEASE contact me directly or leave a message here.
My email BTW is: firstname.lastname@example.org
First off I'll tell you about my machine:
I'm using an AMD Athlon 64 3400 + 64 bit 512k L2 Cache processor with an Asus K8N-E deluxe motherboard with 1.5 Gig or DDR400 RAM.
Graphix driven by a Sapphire ATI Radeon X800 Pro 256MB with 3 200GB Maxtor Diamond Max hard drives (they are not in RAID as I am nervous about setting RAID up on my PC!).
>>> It should be noted that this is the same machine I was happily editing on between January and July with no problems whatsoever.
However, in July I was hit by some monstrous bug which didn't affect ANY of my other programs, just Premiere.
The program refused to start and despite me removing every bit of extraneous software, fiddling with various settings etc, I couldn't get the thing to work again. Premiere showed up in the running applications box as running but it was nowhere to be seen. Hitting Premiere repeatedly meant I could have several iterations of the software running but it was invisible to me. :(
So, I decided to reinstall Windows and consequently every bit of software on the machine.
Once I did that (with various security bits to prevent any further problems) Premiere loaded fine... but it's never worked properly since.
I've been working on a documentary for near-on two years about Tibet and am very close to completion for a deadline in December, so you can see my urgency.
The project I saved were on separate drives (observing scratch disk issues) so they were exactly the same as they were before my problems began.
The problem is that none of my projects playback the way they used to. All video playback is now jerky regardless of whether it is rendered or not. Even final avi files are jerky and nothing I do seems to make any difference.
I've tried everything I've seen on the forums from defragging all my drives to messing about with GDI etc. Nothing makes any difference at all.
Bizzarly, the playback is only jerky during editing but if I export to DVD, it's fine... you wouldn't know there was an issue. Playback on a regular DVD machine looks perfect but playback is dropping files furiously.
After my bug, I downloaded installed EXACTLY the same drivers (bios etc)etc to ensure I was replicating the machine as it was and it's worth mentioning that Premier seems to be the only program affected. All Avis played in WMP or DivX play fine. I watch movies/play games and all is great. It's just Premiere that has the problem.
I'm pretty desperate as I've tied up nearly four years on this film and will be in a whole heap of trouble if it isn't fixed before December whe my deadline arrives.
Any help you can offer me will be gratefully received and you'll even get a special thank you on the finished product (how's that for a bribe!!!).
So, I'm hoping you'll be able to help me with this problem and shed some light on what happenned in the first place.
I'm running XP Pro and am dilligent about scanning for viruses, malware/spyware using Addaware, MS Beta spyware, Spybot and Norton AntiV. There's not a sausage on my machine, she's as clear as a bell.
I'd be very grateful if you could help me out here guys and await your response.
Many thanks to you all.