hi, i have the same camera mate,
the nice little cradle that somes with it has usb and firewire.
What happens when you connect the firewire into the laptop and turn the camera onto play mode - ? make sure the switch on the cradle is set to firewire and not usb.
what make of laptop mate ?
Live from Norwich !
Sony PC1000E ( Stopped working after 13months)
Sony HDR-HC3 4Mega Pixels High Def Mini DV Broke
Canon HF 10 - Broke
Waiting for the Sony HDR-GW55VE
Avid Studio, + Pinnacle Studio14, Win7 64bit 12 GIG memory, Nvidia GTX590, twin 3D display, 2Terrabyte HD