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Thread: best way to give personal short videos to customers

  1. Default best way to give personal short videos to customers

    So I started a business with my dad and we want to give short videos personally addressed to our customers (2-4 min) showing the creation of their product.

    What is the best way to give these videos to them considering some may have mac, some pc, some may not be very technologically knowledgeable. Should we send by email and if so, what format? Should we instead put them on a flash drive?

    Any info about formats or how we should do this will help so much!

    Happy holidays and happy new years!

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    I'd suggest you either put them on a file sharing service like Dropbox and email them the link to download them or on something like Vimeo which will host it for you and enable you to password protect so that only that customer can see it.
    DVDs are much cheaper than USB sticks if you wnat to send them something they can keep. And they are pretty much universally recognised. BluRay less so.
    Emailing the actual video is a no-no as you don't know what size limitations their email system might have.
    Tim

  3. Default

    Quote Originally Posted by TimStannard View Post
    I'd suggest you either put them on a file sharing service like Dropbox and email them the link to download them or on something like Vimeo which will host it for you and enable you to password protect so that only that customer can see it.
    DVDs are much cheaper than USB sticks if you wnat to send them something they can keep. And they are pretty much universally recognised. BluRay less so.
    Emailing the actual video is a no-no as you don't know what size limitations their email system might have.
    thanks Allot! Im looking into the vimeo thing, but if we do that and password protect videos doesnt that mean that all our customers will be able to see each others videos since they will all be on our account? Or can you make it individual for each customer?

    Perhaps drop box is a better idea. Ive never used it before. For a HD 2-4 min video how long do you think it would take an average person to download? Do you know if they can do it from their phones too?

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    Quote Originally Posted by jmaustin View Post
    thanks Allot! Im looking into the vimeo thing, but if we do that and password protect videos doesnt that mean that all our customers will be able to see each others videos since they will all be on our account? Or can you make it individual for each customer?
    The password is per video, so no problem there.

    Quote Originally Posted by jmaustin View Post
    Perhaps drop box is a better idea. Ive never used it before. For a HD 2-4 min video how long do you think it would take an average person to download? Do you know if they can do it from their phones too?
    How long does it take you? That's as good a judge as any. Phones will work too, but success will depend on the available signal.
    Tim

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