I recently bought the Sony AX33 4K camcorder and am pleased with the results even when viewed on an HDTV. However I understood that it was possible to obtain an 8 megapixel still picture from a recorded 4K video. This was shown in a video taken at the CES show when the camera was launched and has also been mentioned in Sonys advertisements for the camera and also by online retailers. I do not seem able to do this on my camera and was wondering if any UK owners of the AX33 have been able to do so or if the feature is not available on UK models for some reason. I have contacted Sony support who didn't appear to understand what I wanted to do.
I'd be interested to hear if anybody has had similar problems