Good evening. I hope it's alright for me to post here. My husband and I hired the services of a wedding videographer earlier this year. To cut a long story very short, he breached our contract; sequences he agreed to produce were not included in the end production. There are also issues with the video quality - we were shocked to say the least because we've seen previous videos of his work and it was good. Ours isn't horrific but it's not acceptable either. We contacted him to resolve the issue. Initially, he denied agreeing the sequences concerned but then later admitted it when we produced the evidence. He then gave excuses as to why he couldn't produce the sequences which again we refuted as untrue before he finally agreed to re-edit. To date, we have not heard anything more from him and it's been several months. I've taken advice and the upshot is that if we took him to court, he hasn't a leg to stand on.
All I want is what we originally agreed. A decent quality video including the agreed sequences. We've come up with two solutions. He provides what we agreed or he gives us the unedited footage along with reproduction rights so that we can take it elsewhere to be edited. But given his actions up to this point, we aren't hopeful. If he agrees to give us the original footage, what would it cost to have someone edit it? (I know this will vary hugely - just looking for a ball park figure). There's about five hours of filming. We'd like the getting ready sequences, ceremony in full, the photograph sequences, the speeches and first dances and a highlight montage which should whittle it down to a 1 and a half hour DVD at the very most. I'd much rather he did it himself after all that's what we hired him for and agreed to. I wouldn't buy a dog and then bark myself.
Of course, there is also the possibility that he has destroyed or recorded over the original footage. I sincerely hope not but my solicitor has warned me to be prepared for this because although a court can compel him to fulfill the contract they can only do that if the footage still exists. If it does not, I'd be looking to claim some money back - more on principle than anything else, I don't want him to get away with it and do the same to another unsuspecting couple. I don't want to leave the man completely out of pocket though - I'm a reasonable lady and though what we've got is unsatisfactory it's not like we have nothing at all, so if this were the case, I'd only be looking at claiming back the costs to edit it but I don't quite know how to quantify that. If the footage is destroyed, can anything be done to improve the video that we do have?
It's a shame because every other aspect of our wedding was great. All suppliers have received glowing reviews from us and then this :-(
Would appreciate some input from those in the know.