I’m having terrible trouble uploading videos of the kids from my old Sony DCR TRV 110E camcorder to my PC. I’ve tried contacting Sony’s help desk, but they weren’t much help.
I’ve solved lots of problems so far, such as:
· Installing a firewire port’
· Using a “legacy” driver,
· Working out the exact order that everything needs to be connected, including the baffling problem that if the a/c mains charger is plugged in, the computer won’t recognise the device!
After weeks of fiddling about, I have got as far as opening Windows Photogallery (which recognises the device) but no matter what I do, the video clip does not upload.
I plugged in my modern digital camera, with a test video clip and it uploaded straight away, absolutely no issues.
I’m running windows 7 (32 bit) and the version of photogallery is 16.4.3508.205.
Can anyone help please?