I am an infrequent user of Premier Pro and have been having troubles with the audio of footage I edit. I'm sure it must be something simple and was hoping one of you might be able to point it out for me.

The problem is that sometimes when I import/capture footage I can press play in the monitor window and hear the audio just fine; other times, I cannot. When the audio plays up in this way, I can only hear anything by scrubbing the cursor either in the timeline, or by jogging it in the monitor window.

I can't find any audio preferences that would appear to make a difference, and my friend has experienced the same problem so it's unlikely to be hardware related.

I'm sure it's something very simple. Anyone care to put me out of my misery?