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Thread: Problem with restored files from a Kodak ZX1 Video Camera

  1. #1

    Default Problem with restored files from a Kodak ZX1 Video Camera

    Hi Guys,

    I was recently handed 3 disks by my sister. She had been given them from a friend, who while on a cruise unfortunately ran into some camera problems. Her friend was using a Kodak ZX1 to record small video clips of the cruise they had been on. Unfortunately, said camera had an internal error. However, she managed to get the videos from the camera onto 3 disks, via help from the staff onboard the cruise ship using a program called Roxio Toast (or something along those lines).
    Anyway, I have been given the task of trying to get this videos to play.

    I'll quickly explain what I have tried to do.. and then hopefully, you guys will be able to point me in the right direction.

    Firstly, I got the videos off the disk. They are in .mov format and appear to be in 1280x720 resolution. I moved the files off the disk onto my HD and began trying to load them with a fully updated Quicktime Player, however, when attempting to play the files (which I have been told have both audio and video), all I am faced with is a Quicktime Window, loaded in the correct resolution (1280x720). When I play the file, there is no video and no sound, but the frame by frame timer moves for the entire duration of the video, by which I mean it moves from 00:00 to 00:22 (if the file is 22 seconds long).
    Now, personally I use VLC player to play videos, so I attempted to load the videos there also.. However, the same thing happened there. For the life of me, I didn't understand what the problem could be at all. I began to look into codec and found out it is H.264, I downloaded the seperate codec file (even though I knew VLC and QT both came pre-loaded with it). This didn't work.

    The final thing I have tried to do, is convert the files to .avi. This has brought some, minor, success. I downloaded a program called MP4Cam2AVi, which is some piece of freeware. I used it to change the .movs into .AVI. now, when I tried to play these avi files.. although no sound appeared (and I guess, no video), I did have a still, singular image, for some of the videos (around 75% of them). The still image stayed on the screen for the duration of the video. I thought, for a second, that they could be simply image files that have somehow, got converted into .MOVs, However, I have been advised that they are definitely video files with sound.

    So now, I need your help guys. I have no idea what to do. I'm pretty damn good with computers, but cameras.. I've not used before.

    Any help would be greatly appreciated!

    Thanks

    Oliver

  2. #2

    Default

    Do you have access to a Mac ? This might be the problem. Roxio Toast is a Mac application so will have probably made a Mac compatible file. You may need to convert this to a Windows compatible format.

    This is just a guess as it's hard to know exactly what was done by the cruise ship staff to get the files on the disks.

  3. #3

    Default

    Quote Originally Posted by Midnight Blue View Post
    Do you have access to a Mac ? This might be the problem. Roxio Toast is a Mac application so will have probably made a Mac compatible file. You may need to convert this to a Windows compatible format.

    This is just a guess as it's hard to know exactly what was done by the cruise ship staff to get the files on the disks.
    I do. I have tried it on a mac too. however, I will try it again today, I'll get all the files on the mac and try from there

  4. #4

    Default

    Quote Originally Posted by Midnight Blue View Post
    Do you have access to a Mac ? This might be the problem. Roxio Toast is a Mac application so will have probably made a Mac compatible file. You may need to convert this to a Windows compatible format.

    This is just a guess as it's hard to know exactly what was done by the cruise ship staff to get the files on the disks.
    Hey Midnight,

    I have just restored the files (using the roxio tool on the disk) to my mac. Same thing happens on there as it does on Windows. :(

  5. #5

    Default

    Oh dear, I'm afraid I'm stumped with this. It's looking more like the files are just corrupt, so unless you have software that can un-corrupt a corrupted file, I don't know what else to suggest.

    Sorry about that.

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