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Thread: Newbie - Help please!

  1. #1
    Join Date
    May 2005
    Posts
    4

    Default Newbie - Help please!

    I am trying transfere a video from my JVC GR-DX 25 camcorder onto my computer, however, I keep getting the message: Unable To Detect A Device.
    Same result with DVgate Plus and Windows Movie Maker software.

    Is this a hardware problem?

    Help much appreciated!

    Mirx

  2. #2

    Default

    Got drivers installed?

    Using USB or FIREWIRE?

  3. #3
    Join Date
    May 2005
    Posts
    4

    Default

    Yes, drivers installed.

    Using USB

  4. #4
    Join Date
    Apr 2005
    Posts
    1,612

    Default

    Quote Originally Posted by Mirx
    Using USB
    There's your problem!!!

    Remember, :firewire: is the way to go.

  5. #5
    Join Date
    May 2005
    Posts
    4

    Default

    Thanks for the reply guys. Little confused tho. The USB cable that I've used was included with camera. Can that really be the reason the computer would not detect the camcorder?

    Can a Fireware cable be purchased separately?

    Cheers

  6. #6
    Join Date
    Nov 2003
    Location
    Kent
    Posts
    11,514
    Blog Entries
    24

    Default

    From the FAQ:

    If you've got a miniDV camcorder, always ensure you capture using the firewire port on your PC. If you haven't got one, then I recommend you buy one as the USB connection on DV camcorders is not designed for high quality lossless DV transfer. Please note that this is applicable to miniDV camcorders.

  7. #7
    Join Date
    May 2005
    Posts
    4

    Default

    Once again, thanks for help guys. Got a Firewire cable and it works super.

    Great forum!!

    Cheers

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