Pinnacle Studio 14 HD Ultimate
WINDOWS 7 / 64 BIT / Intel Q6600 Core 2Duo Quad / 8GB DDR2
I am sorry about the ramblings,but needed to convey more than a simple question. thx
I've tried looking in the Studio's INDEX. and FAQs about this recent problem, and could not take it anymore, hence, this post.
Well something is going on. I captured video, was editing it, in the middle of all this the screen went white, then STUDIO NOT RESPONDING is what I saw on the very top. I inserted the install CD to run a repair, but same thing. I got to as far as trying to put a TITLE in the timeline, but all the thumbnails are blank and BLACK in color.
What I also see is all exclamation points under both the TITLE EDIT > PRESETS/SETTINGS>The bottom LOOKS (Aa) and the MOTION, on the very bottom, but the VIDEO,PHOTOS, and OBJECTS are still there..
And under the TITLE tab all I see is STANDARD, that's all. (but all the boxes were blank, like I said) I remember seeing more than just 'Standard' there before.
I re-inserted the Install disc and saw upgrade from the CD list, it then prompted me to click something and then told me congratulations, I was upgraded from HD to ULTIMATE, when I thought I had this all along.
I went to control panel and saw these three>
Pinnacle Studio 14
Pinnacle Creative pack Vol. 2
Pinnacle Ultimate Plugins
AND under this, I saw what I just thought I downloaded from the CD, but may have not done so properly. If all these plugins is included on this CD, are there any more titles, montages, or any other plugins, that are free, or is that all we get with this CD?
RedGiant Knoll Light factory / Redgiant Toonit / Magic Bullet Looks Studio
Red Giant > KnolEZ Studio / RGtoonit Studio / TC3Stroke Studio / TCParticular Studio / and TC Shine Studio....
I also noticed in TITLES, all the PRESETS are BLANK.
The last thing I saw, a window popped up and stated, "STUDIO PROGRAM FILE HAS STOPPED WORKING".
Can I install this over itself to fix these problems? Or if I have to uninstall it, reinstall it. Will I lose all valuable finished and pending working projects? Should I move MY PROJECTS to another drive? Also the .SCN and. STX files too?
I first saw the faded white transparent window during EDITING, I immediately rebooted, emptied cookies, temp files, and recycle bin, and opened up Studio again, for which I got this massages. ..."STUDIO PROGRAM FILE HAS STOPPED WORKING",
Ok, the first thing was to...
Defrag all three hard drives.
1) Performed a Disk Cleanup.
2) Updated and ran Malware Utility. The quick scan found 8 Trojan BHO files originating in the registry files.
Now if I decide to uninstall and clean install of the 14HD again, I will probably LOSE all my "works in progress" projects.
I see in (C) User>My Documents>Pinnacle Studio, with a folder containing Disc Images, and My Projects". I went to (F) and saw under my created folder, "Pinnacle Movies Folder", which contained lots of .scn, and index, .avi.index, files etc.
I usually Capture, Edit, Make Movie, and save either as a MP4 file, or Burn as a DVD/Best Quality, then DELETE all the associated files for each project. But lately, I've been burning a few, and changing up the content for other family DVD's, but I certainly do not want to spend the time editing full DVD length movies all over again....what exact files do I need to SAVE these to an External Drive for safe keeping to be able to bring these back into the studio to edit again?