Can't register sony vegas

[darklite]

I have vegas platinum 9.0 and my laptop running vista died. So, I have another laptop running windows 7, but the program won't let me register it. It keeps telling me the account number is incorrect (a very long series of numbers and letters). It's the same account number. I transferred it to notepad so I could copy and paste because it's so long. But even if I enter it in by hand, it won't let me. Any ideas?

[TimStannard]

Contact Sony Creative Software via the website (Sony Creative Software - Support - Contact Us)

[darklite]

I tried that but it only leads to a series of FAQs

[TimStannard]

I tried that but it only leads to a series of FAQs

Did you actually click on the page I linked to?
There's a link near the top. "Fill out our email support form"
You will need to register, but you should have done that already (very useful if you lose your serial numbers)

[darklite]

Thank you so much, I tried it the first time and got the wrong link - or more than likely- I was clicking too fast.