Video encoding issue within PowerDirector 9

[SophistiKat]

Hey all...

On my last vacation I've finally decided to use the HD video function present on my compact camera.

I went for the trial version of PowerDirector (v.9), I think it's suited for newbies like me!

So I combined 3 clips, added some background music, transition effects etc. etc. but then when I go to the 'Produce' menu and choose either H.264-AVC or MPEG-4 movie format, I get the following error message: "This output profile is only supported when hardware accelaration is enabled. You must enable the hardware video encoder option to use this profile."

I'm totally confused > I've installed the latest driver for my graphics card, downloaded the Avivo/Catalyst media pack, DirectDraw, Direct3D and AGP texture are all enabled, and hardware accelaration is also active in the PD preferences menu!

BTW, I'm running a Windows 7 (64 bits) machine with ATI Mobility Radeon HD 5400.

Any advice would be greatly appreciated...



P.S. The 2 options below SVRT and HVE are greyed out, even though I did enable hardware acceleration, sorry I posted by mistake a screen capture before enabling it ! Oops...

[cyberlinkrob]

Hello;

I have the exact same problem and I have no idea how to fix it.
Did you get it working in the end?

Regards
Rob

[SophistiKat]

Hello;

I have the exact same problem and I have no idea how to fix it.
Did you get it working in the end?

Regards
Rob

Hey Rob...no, I haven't fixed it !
I contacted the Support Team and even they are struggling with the issue...

So annoying !