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Thread: Pinnacle Plug-ins (again)

  1. #1
    Join Date
    Mar 2005
    Location
    North East England
    Posts
    5

    Default Pinnacle Plug-ins (again)

    I see someone posted a query concerning the cost of Pinnacle plug-ins some while ago. Rather foolishly, I decided to activate a couple of the locked plug-ins. I paid me money and received activation codes - which just will not work. I have tried to use them, but every time I get a message saying I need to contact Pinnacle to 'unlock' When I type in the code, I am told that they have been unlocked, but no sirree!. Pinnacle have been quite helpful in trying to resolve the problems, but it still remains the fact that I paid over 50 a week ago for somethings I can't use. I've now gone back to Pinnacle and asked for my money back, but whether I shall get it remains to be seen. Has anyone else had a similiar problem?

    Cliff :(

  2. #2
    Join Date
    Feb 2005
    Location
    Thurrock, Essex
    Posts
    40

    Default

    this has just happend to me, it has taken 7 emails to get them unlocked

  3. #3
    Join Date
    Mar 2005
    Location
    North East England
    Posts
    5

    Default Pinnacle plug-ins (again)

    I'm still in email correspondence with them - last suggestion was that I should uninstall and reinstall. I did that, but they are still inoperable

  4. #4
    Join Date
    Feb 2005
    Location
    Thurrock, Essex
    Posts
    40

    Default

    yes i tried that, in the end it just seemed to work on its own, they even gave me a new key but that did not work.

  5. #5
    Join Date
    Mar 2005
    Location
    North East England
    Posts
    5

    Default

    They did that for me as well - at least they are helpful

  6. #6
    Join Date
    Feb 2005
    Location
    Thurrock, Essex
    Posts
    40

    Default

    hmm i have just paid for some more and they are not working...not again

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