Thanks for the suggestion. I have been using Premiere since it's inception but have never found that function. If you can be more specific, I will try it.
The quality of the file is good, with the cleaning exceptions I noted. I have just never seen a video editor that can clean frames like one can with photos.
As for sending it back, it took long enough to get it after it was lost in shipment for 10 days and I would not trust people who are so stupid that they would invert the reel to get it to run!
As for cleaning it myself, I am not going to spread 50 feet of film out to clean, to possibly damage it further (I have no projector nor another reel to spin it on) especially when cleaning is part of the service price!
I guess I will just have to find another service and explain in detail what the issues are before sending it.
"Beauty is Eternity, gazing at itself in a mirror" ~Kahlil Gibran