When I had the free trial version of Movie Studio HD Platinum 10 it developed a fault that I thought was a 'bug' in the programme. I reported it to Sony who gave 2 different ways of correcting it but by then I had bought the programme and started with completely new material so that there was no fear of bringing the problem into the new programme. I am now 3 weeks into using it and today the fault has now cropped up again. I just want to cry.
When I try to open my file it says it cannot find it and I have to change from 'Media Files' to 'All Files' and go to the folder and click on the file I want to open. Only then will it open.
When it does open it says 'an error occurred while loading the project and some streams in the media could not be opened'. When I click on details, I get the message,' A nested project source file was not found' then it gives the path and file name of my project. At the same time the Pan/crop tool freezes the programme.
I have reset all the preferences but that has not worked. It looks as if I will have to do a clean uninstall. Has anyone else come across this problem? And if so how did you fix it?