I'll try to keep this as simple as possible.
Got a new PC from Cube 247 about three weeks ago. To cut a long story short, when importing footage from my Canon XM2 via Firewire, there are tonnes of dropped frames every time.
To diagnose the problem I tried a few solutions. I bought a new firewire lead - same thing happened.
I thought it might be a dodgy firewire socket on the camcorder, so I imported to my old PC (5 times just to be sure) - no dropped frames, so the camcorder and firewire leads are fine.
I then edited and produced a Flip video just to see if the new software was working okay - it worked fine (Pinnacle 14 with all the latest updates online). Windows is also completely up to date by the way.
So I thought the actual Firewire card was the problem - phoned Cube, they told me to return it. Got a brand new Firewire card in the post from them, installed it and to my rage......still loads of dropped frames.
Any ideas what the problem might be??? I've spent big money on a great PC, solely for video editing, and I can't even import any footage without dropping hundreds of frames. Should I just return the whole PC and get a refund???
Any thoughts or advice that solve the problem might lead to a reward. Okay, so that's a lie, but you get my drift. Help!! Thanks.