I posted a finished DVD to a client a few weeks back. As always, I check that it works etc.
Got an email saying it won't work in their DVD player, nor their parents, but it works gor them fine on a PS3 and an Xbox 360.
I burned them another copy (on DVD+R ..... never, ever had a problem with these discs before) but haven't heard yet if the new disc works. As an experient i tried to burn a copy on a DVD-R, but the software decided it couldn't write the disc.
What do you advise I do if the new one still doesn't work in their machine? The fact that it played perfectly in my Panasonic and on their PS3 and Xbox 360 surely proves that it does actually work.
Still waiting for payment needless to say!
Thanks for any advice.