"Pinnacle Studio Ultimate 14 ERROR Please help!"
All of sudden the application will experience what Win 7 calls a "APPCRASH". It happed right as I switch to the "Make Movie" tab.
The application starts fine and the Import, and Edit tabs work just fine also. It's like Editing of the movie is just fine, but go to "make movie" the app just fails.
The error reads as followed
"Studio has stopped responding"
Problem Event Name: APPCRASH
Application Name: Studio.exe
Application Version: 188.8.131.5255
Application Timestamp: 4a8f2891
Fault Module Name: RMTOOLSu.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 4a8f224f
Exception Code: c0000005
Exception Offset: 0000629c
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Can anyone help me? I really don't want to call Pinnacle. I tried it already and the tech dude or (dudette) don't speak my language.