Can anyone help I have been trying to get pinnacle studio 14 to run since last September. The problem is when I am in edit and press play the video freezes in the preview window, the sound and the frame counter still work. Pinnacle have tried to sort out this issue but they say that because they cant replicate the problem they cant help. My computer is well within the specification to run the software.
I have a Panasonic HD camcorder my computer is a quad core 2.63GHz, 8Gb ram and a Nvidia geforce 9500gt graphics card. windows 7
Studio v 12 worked ok before updating to v 14