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Thread: Cant open project file "An error occurred"

  1. Exclamation Cant open project file "An error occurred"

    Hi, so Im using Vegas Movie studio platinum 9.0 and I rendered a project (widescreen and HQ for youtube) last night but it came out very choppy (mostly by the transitions/fading between clips).. So I decided to try and render it again but now the project file wont open at all.

    Any other project files open just fine except this one. While opening it freezes and the pop up says: An error occurred during the current operation. An exception has occured.

    If I click OK the program shuts down, and if I click details it gives me this:

    Vegas Movie Studio Platinum 9.0
    Version 9.0b (Build 92)
    Exception 0xC0000094 (integer divide by zero) IP:0x33A76729
    In Module 'mcmp4plug.dll' at Address 0x339A0000 + 0xD6729
    Thread: ProgMan ID=0x156C Stack=0x5F9E000-0x5FA0000
    Registers:
    EAX=00000000 CS=0023 EIP=33a76729 EFLGS=00010246
    EBX=0c22abcc SS=002b ESP=05f9ee88 EBP=0c22aaf0
    ECX=00000000 DS=002b ESI=00000002 FS=0053
    EDX=00000000 ES=002b EDI=00000000 GS=002b
    Bytes at CS:EIP:
    33A76729: F7 F1 8B 44 24 0C F7 F1 ...D: 8B C2 33 D2 4F 79 4E EB ..3.OyN.
    Stack Dump:
    05F9EE88: 00000000
    05F9EE8C: 0C22ABCC 0C1E0000 + 4ABCC
    05F9EE90: 339B25E5 339A0000 + 125E5 (mcmp4plug.dll)
    05F9EE94: 00000002
    05F9EE98: 00000000
    05F9EE9C: 00000000
    05F9EEA0: 00000000
    05F9EEA4: 0C22ABC8 0C1E0000 + 4ABC8
    05F9EEA8: 0C22ABCC 0C1E0000 + 4ABCC
    05F9EEAC: 00000000
    05F9EEB0: 00000000
    05F9EEB4: 0C22AAF0 0C1E0000 + 4AAF0
    05F9EEB8: 0C22AB20 0C1E0000 + 4AB20
    05F9EEBC: 05F9F2F4 05EA0000 + FF2F4
    05F9EEC0: 00000000
    05F9EEC4: 00000000
    > 05F9EED0: 77A82C41 779D0000 + B2C41 (ntdll.dll)
    > 05F9EEDC: 77A32DD8 779D0000 + 62DD8 (ntdll.dll)
    > 05F9EEE0: 779FA5D7 779D0000 + 2A5D7 (ntdll.dll)
    > 05F9EEE8: 339AA5AD 339A0000 + A5AD (mcmp4plug.dll)
    > 05F9EEF4: 77A191D5 779D0000 + 491D5 (ntdll.dll)
    > 05F9EEF8: 75EA1270 75E90000 + 11270 (kernel32.dll)
    > 05F9EF04: 75EA12A0 75E90000 + 112A0 (kernel32.dll)
    > 05F9EF58: 75F4F386 75E90000 + BF386 (kernel32.dll)
    > 05F9EF5C: 339B2DF7 339A0000 + 12DF7 (mcmp4plug.dll)
    > 05F9EF94: 339B22B9 339A0000 + 122B9 (mcmp4plug.dll)
    > 05F9F000: 00821AB6 00400000 + 421AB6 (VegasMovieStudioPE90.exe)
    05F9F004: 03C5C338 03C00000 + 5C338
    05F9F008: 00000000
    05F9F00C: 3FF00000
    05F9F010: 00000001
    > 05F9F038: 00480000 00400000 + 80000 (VegasMovieStudioPE90.exe)
    > 05F9F03C: 00480000 00400000 + 80000 (VegasMovieStudioPE90.exe)
    05F9F040: EB851EB8
    05F9F044: 404DF851
    > 05F9F048: 75EADC11 75E90000 + 1DC11 (kernel32.dll)
    05F9F04C: 000020D5
    > 05F9F0B4: 0055005C 00400000 + 15005C (VegasMovieStudioPE90.exe)
    > 05F9F0B8: 00650073 00400000 + 250073 (VegasMovieStudioPE90.exe)
    > 05F9F0BC: 00730072 00400000 + 330072 (VegasMovieStudioPE90.exe)
    - - -
    05F9FFF0: 00000000
    05F9FFF4: 005282F0 00400000 + 1282F0 (VegasMovieStudioPE90.exe)
    05F9FFF8: 00AF3D58 00400000 + 6F3D58 (VegasMovieStudioPE90.exe)
    05F9FFFC: 00000000

    --------------

    I tried opening it in another vegas program (pro9) and it opens but only as one file and pretty damaged. I also tried opening the back up file but it gave the same error.

    Any help with this? Thank you
    Last edited by heenim382; 02-18-2010 at 03:29 PM.

  2. #2

    Default

    I reckon you need to put a support ticket in to Sony. That might as well be in a secret code for most people!

  3. #3
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    Archie's right. However I'd take a look at the media. Do any of the other projects that open OK use the same clips? In particular I suspect we're looking for a problem with an MP4 clips as the faulting module is called "'mcmp4plug.dll" (which I'd bet this Friday's lunch on is something to do with MainConcept Mpeg 4)

    How this helps I don't know, but you could open a new project and start adding the same media to it and see whether that helps narrow it down.
    Tim

  4. Default

    Ah, thank you both for your replies! ^^

    Hmm, no I dont have any other projects with the same clips.. I did try to open a couple of mp4 files yesterday though so they're probably still under 'project media'.

    Though I decided to just use the slightly choppy video in the end. And hopefully no other projects will encounter the same problem!

    Thx again for the replies!

  5. #5
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    Quote Originally Posted by heenim382 View Post
    And hopefully no other projects will encounter the same problem!
    Hmmm. But you DO have a problem you haven't solved. If it's a corrupt clip - then no problem, but if its anything else, you can be your bottom dollar it'll come back to bite you just when you don't need it.
    Tim

  6. #6

    Default

    If your source clip is more than 2 GB, that's a problem for Sony, and it will produce the sort of error you received. Go to a different software, and split your clip so each part is less than 2 GB.

  7. #7

    Default

    Firstly I note that right at the start there is a call-out to a MCXXX.DLL - this could be an attempt by your s/w to call up a MainConcept process. MC processes are licensed to SONY and we all need to be fully registered with SONY for that same MC licence to trickle to us. Have you completed your registration of your s/w? Have you?

    And secondly? On gig size . . .

    Quote Originally Posted by RRM View Post
    If your source clip is more than 2 GB, that's a problem for Sony, and it will produce the sort of error you received.
    Oh really? First I've heard of it? I really do mean it. I've import 10s of gigs of video into Vegas?

    Quote Originally Posted by RRM View Post
    Go to a different software, and split your clip so each part is less than 2 GB.
    Why? Never heard of this? Is this for a particualr format of file?

    Always willing to learn.

  8. #8

    Default

    I have Sony Platinum Pro 9 and can't open any MPEG-4 file larger than 2.0 GB. I contacted Sony support (who were very helpful, BTW). They told me it's a known problem apparently caused by having certain versions of Quicktime also loaded.

  9. #9

    Default

    Interesting . . .

    One has to ask why would anybody have more than one QT installed? Is it possible? How about uninstalling one of the QT installs? Or is that too obvious?

  10. #10

    Default

    I believe you misunderstood what I said. I was told certain versions of QT can cause the problem. I had a single copy of one of those versions on my pc. Uninstalling it didn't help. I eventually split the 2+ GB files using my camcorder editing software, and was then able to work with a split file in Sony. The 2 GB problem doesn't exist in Pro 8, apparently. Just Pro 9.

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