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Thread: Trouble with customer service - bookmark this

  1. #1
    Join Date
    Sep 2009
    Location
    Haywards Heath, West Sussex, UK
    Posts
    870

    Default Trouble with customer service - bookmark this

    I have just been watching an episode of the Gadget show and they did an item on getting the best out of customer service lines if you need to call them. They featured 3 very useful websites which I have now book marked in my browser. Thought I would share

    1st Is a website that lists how to bypass the press 1, press 2 etc and get to speak to a human operator asap.

    Phone Numbers, Shortcuts & Customer Service Tips - Companies Worldwide - gethuman.com

    2nd avoid expensive customer service call numbers

    SAYNOTO0870.COM - Non-Geographical Alternative Telephone Numbers

    Last if all else fails email the chief exec of the company and complain to them about the lousy service. I actually did this when I had a problem with TalkTalk a year of so ago. My problem was allocated to a small team who sort out complaints made to him. It worked a treat.

    CEO e-mail addresses - CEO email address - chief executive officer - managing director


    Hope it helps someone.

    Shrimpy

  2. #2

    Default

    Wish I'd have known about that when my daughter tried to have TalkTalk connect her internet! The phoneline took a couple of days. The broadband still wasn't connected after 17 weeks, which is when she went to Sky and got it in 5 days!!

  3. #3

    Default

    Quote Originally Posted by Shrimpfarmer View Post
    2nd avoid expensive customer service call numbers

    SAYNOTO0870.COM - Non-Geographical Alternative Telephone Numbers
    This is great for phone banking, help desks, customer services, etc.
    Nice one Shrimpy.

  4. #4
    Join Date
    Jun 2009
    Location
    Cumbria, Near the Lake district
    Posts
    415

    Default

    Nice one Ken,
    Thanks for sharing

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