So as to avoid completely hijacking Shrimpy's intolerence to timewasters thread I though I'd have my own gripe about bin men here.
So, now we have three or four bins.
OK so week one of the food waste and the bin men didn't collect our food waste on the Thursday when expected. It was in the right place but may have been obscured from one angle by the recycling waste which was also in the right place.
- Recyclable waste (cardboard, some plastic [that's not at all confusing is it?], paper, tins, glass [but not all glass - confusing again]) collected fortnightly
- Non-Recyclable household waste - collected fortnighly
- Garden waste (optional pay-for extra) - collected fortnightly
- And the latest - Food Waste - collected weekly
They've collected everyone else's in the road so an astute Mrs S phone's up council on the same day, to be told - very sorry, we'll get on to the contractors and it'll be collected within 48 hours.
Of course this is Thursday so I'm assuming this 48 hours is already going to mean 96 hours because of something called the weekend.
The weekend duly passes and because we now have food waste which is a week and a half old I phone up the council on the Monday morning and am reassured that the collection is sheduled for that day.
By now, of course, the food waste from out family of 5 will not fit in the tiny bins provided and the biodegradable liners into which we are forced to place our food waste are no protection from Brer Fox and are beginning to show signs of biodegrading.
So Tuesday morning I'm on to the council again. Apologetic I'll get onto it and call you back. I get back from work Tuesday afternoon - nothing.
I phone again. Very sympathetic lady who's almost overkeen to pass me on to her manager which she does.
I make the point to him that I'm totally stuffed because even if I was to produce more CO2 by driving to the the local tip/recycling centre - they no longer have somewhere one can dispose of food waste! Something which he doesn't dispute.
He's very concerned and promised a call back (it won't be today as it's now gone 4). He even gives me his name.
The next day I'm off to work early and get back about 5. No call!
As the following day is Thursday and we're due another collection I give up. Fortunately my father lives locally and alone so I take my food waste around to fill up his bin.
End of that particular rant.
Bin men in general. Arrogant. My next door neigbour regularly doesn't have his recycling bin collected. It's always in the right place. Mrs S has even seen the bin men look in it and then leave it.
Do they leave it because it's over full? Do they leave it because he's put the wrong sort of plastic in it? Who knows? Nobody tells him. He just phones up the council and they come round and collect it a couple fo days later. Who benefits from that?????
And they throw their cart around our residential cul-del-sac like one of those boy racer videos that keep getting posted. We have kids playing in the street FFS!
This week I happened to be at home as they collected. Recycling and food. Man comes round and empties food into bigger bin. No problem. Except he throws down neighbours bin which bounces into his hedge (and he leaves it). Our own bin lands right way up, next to or recycling bin. Another bloke comes and yanks our recycling bin away. When he returns it he dumps it virtually on to of our food bin sending that sideways (which he leaves).
Obviously these bins have a limited life. But when they break who has to pay for the replacement? Not the bin men.
Of course it wasn't raining this week so it didn't matter if they closed the lids on the bins. When it IS raining they are much more careful in ensuring that every bin lid is left open - presumably so that the rain can wash them out.
And this is to say nothing of the trail of refuse they leave behind them when they fail to get it all into the back of the truck.
I'm all for efficiency. And if efficiency means sub-contracting waste collection that's fine with me.
But it is NOT efficient when the people you complain to have no direct communication with the people who do the work. I suspect any real complaints are only dealt with at an annual review or even worse less frequently when the sub-contractor's contracts are up for renewal.