Do any one has an idea of the serial number of Sony DCR TRV 238E camcorder's recording head? Mine is faulty and needs to be replaced. Unfortunately I am in Africa and service men are not common here. I want a friend of mine to buy it from Europe for me but I need to give him the serial number to be able to identify which type of head to buy to fit the camcorder. For now it is not able to record nor play back any tape.
Please help me.