When I try capture my video, the preview freezes at the first frame, showing some kind of distorted version of the first frame. When, saved, that frame is all that gets saved + the first beep of sound in the movie.
I've tried using Pinnacle Studio 7 and Windows Movie maker. I've got a Canon MV20 camcorder. I've tried two different cables on three different computers, all turning out with the same problem.
The weird thing is, it used to work flawlessly just a couple of months ago. Could it have something to do with my upgrades to Windows Service Pack 2? That's the only differences in the computers I know since last time this worked. However, I'm not able to uninstall SP2.
I've noticed I can actually make the preview run by capturing "manually" and pressing the play button. However the preview is distorted and you can't see what it shows, and as soon as you press the "capture" button, the preview hangs. Also, when you save, there still nothing but a distorted first frame and the first beep of sound. The program itself neither hangs or crashes.