I have just attempted to put a tape full of video of my young family on my computer .However there is a thick grey band running down the left edge of the screen all the way through and no sound.
The grey band fills about 1/8th of the screen and the edge is like the way paper looks if it is pulled out of a ring binder(i hope that makes sense!).
The rest of the screen looks fine.
I suspect that i will lose all this footage but i wonder if anyone knows if this was a tape problem(brand new TDK) or what else could cause it?
I just tried another tape and trialled a few minutes.This worked fine but i obviously want to be confident that this was a one off , as i don't want anymore memories ruined.
I have a sony DCR-HC19E which i have had for around 2 years and is very lightly used.
Thank you for reading this and hopefully someone can help.