Just about at the end of my tether with PINNACLE, and hoping you may be able to help, I see that you too have experience of the wonderfull world of STUDIO software and basically how CR*P it is. Well I've recently bought a full version of STUDIO9 and after reformatting my hard drives and putting on a new "clean" install of windows 2000 and updating it to service pack 4 I installed the new capture card STUDIO AV/DV DELUXE and basically have the same problems as before it just stops totally at some point during rendering and I mean totally stops no mouse movement no button control the only option I have is to do a hard shutdown and re start.
I have disabled background rendering / I have disabled hardware acceleration / I have upgraded to DirectX9b / I have installed the latest drivers for my graphics card / I have NO other software on the PC at all I run only windows and Studio / I have defragged the hard drive after install and between project ( attempts) / and re-installed a new version of Studio9 after using regdelete to clear old versions /I have put pinnacle on a separate hard drive to the operating system.
Just wondering if you had any thoughts on the matter.
Sorry for the rant but after finding out that the support line can keep you on hold up to 45 mins (me yesterday) and then charge you £4.00 PER CALL EVEN WHEN THEY DON'T resolve the problem I am FURIOUS