I know there have been questions and problems with GrabBee II on windows XP, but so far I have not been able to find any solutions that match my problem. I plug the driver in and proceed to download the device. However the whole time I'm doing it my computer says I'm using GrabBee III. Once the driver is said to be loaded and working properly I move on to the software. As soon as I try and do that I get a message saying I need to reinstall by driver. I've tried about everything, does anyone have any advice?