Not sure if i'm posting this in the right place but hope so.
I have a Sony DCR-TRV19E digital handycam, I also have windows vista. The computer keeps saying it can't find a driver, even though I installed the CD that came with the camera. I checked out Sony's site and there is no upgrade yet for this driver or the ImageMixer software that comes with it.
I phoned Sony and they said I needed to use a third party software to upload the film from my camera to my pc but they were not 'obliged' to tell me which software i needed. I asked them to give me a hint as to what I should be searching for and he said video streamer or video burner. I've tried this and there are too many to chose from and I'm now confused.
Can someone tell me what it is I need to do in order to be able to plug my camera into my pc, for my pc to recognise it then for me to be able to copy the information from the tape in the camera to a CD or DVD (or even if this in itself is possible).
Sony said it would probably be at least six months before a compatible driver was brought out. Do I need a driver in order to be able to use software. Am very uneducated in this area. All I know is that at this precise moment i have a digital camera with tapes full of stuff that I can't copy.
Any help/suggestions/advice much appreciated. Thanks in advance. TravelBug