I've been searching for the answer to this problem for a little while.
When I import media, there is no preview available. I only hear the audio, no video. I place the media onto the event bar, only audio and no video.
I've checked my computer's event manager and this is what I found:
At this point, I went to the Sony Media Software Support page, but I have yet to find an answer.The description for Event ID ( 19011 ) in Source ( MSSQL$SONY_MEDIAMGR ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: (SpnRegister) : Error 1355.