My mom recently bought an HDR-HC1E camcorder and we're having some trouble connecting it to the a PC. We have 2 relatively new PCs at home, both equipped with FireWire ports. I plug the FW cable to the PC and then to the Camcoredr when both are off. Then I switch the PC on and once Windows XP (SP2) finishes loading i switch the Camcorder on. Neither one of the PCs detect any new hardware, and when i got to "Scanners and Cameras" in the Control panel i don't see any devices apart from the USB webcams. I tried switching to the camcorder to all 3 different modes but doesn't seem to make any difference.
Thing is, my mom took the camcorder to a friend and when they plugged it to her PC, Windows detected it straight away and they were able to use the camcorder with various video editing software.
As far as i can tell the FW on both our PC is installed correctly as when i check the "IEEE 1394 bus host controllers" in the Device Manager i get a "Via compliant IEEE 1394 host controller" and when i click that, it shows "Device is working properly".
I am really lost here and would appreciate any help that can be provided. Thanks!