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Thread: Panasonic NV-GS21 - Faulty (I Mean) Faulty Colour

  1. #1

    Default Panasonic NV-GS21 - Faulty (I Mean) Faulty Colour

    Hi, got a serious problem with the above camcorder that I could do with some advice about. Camcorder was working fine then small areas of vibrant colour started to appear , like a strobe effect, now when I try to record there are, aht i can only describe as auras round everything, previous videos play back and preview okay, iuts only when I am in recording mode that this happens, is it the video sensor??, have used cleaning tape but guessed it wasnt that as the effect is there even when a tape is not in machine. apologies if i am not using the right jargon, i have been video editing for some time but this is the first time I cannot seem to get the hardware working right (had the camcorder about 10 months)

    Thanks in anticipation of some replies

  2. #2
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    Given that you've had it 10 months, I wouldn't hesitate in exercising your warranty.

  3. #3

    Default Warranty

    Unfortunately, I received camcorder as a gift and I am unable to contact the purchaser

  4. #4
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    You can go direct to the manufacturer.

  5. #5

    Default

    They've asked for proof of purchase

  6. #6
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    Asking for proof of purchase is a bit of a snow job - I am pretty sure you still have all your rights even without it. In this day of computers thay can trace the purchase from the cameras details / number especially if you provide rough date / place of purchase.

    I would persit if I were you.

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