Just had glance through another set of forums over at Adobe (http://www.adobe.com/support/forums/main.html). Glanced through the Premier Pro and Encore forums. Great fun!!!
The whole thing is absolutley dripping with malice for Adobe. A genuine "I need help with.." post seems quite rare indeed. Every other post is a whinge about support costs and/or pricing policies (although some interesting discrepancies have been noted).
I'm so glad we're not like that here. Let 's keep it that way.
It'll be either a sad day before I go back, or a very specific problem that can't be solved through other resources.