Problem Importing from DVD Cam

SC201 · #1 (**permalink**) 11-20-2008, 02:26 AM

I am having a problem importing from my Sony DVD handycam. It goes through the process only at the end an error message pops up "an exception has occured" I have downloaded the latest updates, removed and reinstalled my software. I am using Sony Vegas Movie Studio 9 ver. 9b

I would really appreciate any help.

Thanks.

daleworkman · #2 (**permalink**) 11-20-2008, 03:34 AM

I too have a dvd camcorder, and I know your pain.

Ive been fortunate not to have this exact problem, but my sonic udf reader (I believe sony bought sonic?) screws up ALOT. I was in the pattern of uninstalling all of sonys software that cam with my camcorder, going to program files and deleting the sonic folder. Than when I reinstalled it would work for a short time again.

However now I just import my video files off dvds with Nero. If you dont have nero, try and find another program that will import video from your camera.

I dont know if this will help at all

. Ive just turned to other software to do sonys work.

SC201 · #3 (**permalink**) 11-20-2008, 03:40 AM

Everything worked fine in Studio 6.0. But had to upgrade computer and went ahead and bought studio 9 and can't get it to work. Like I said I put the mini DVD in and it goes through the importing process and then I get the error "an exception has occured".

Thanks for helping

TimStannard · #4 (**permalink**) 11-20-2008, 05:56 PM

Without wanting to teach grandmothers to suck eggs, your are importing the DVD by going File | Import DVD Camcorder Disc, aren't you?

SC201 · #5 (**permalink**) 11-21-2008, 02:52 AM

Yes - Project/Import DVD Disc

TimStannard · #6 (**permalink**) 11-21-2008, 02:07 PM

Finalised the DVD?

SC201 · #7 (**permalink**) 11-23-2008, 12:52 AM

I have tried finalized DVDs and non-finalized DVD's and get the same results.

TimStannard · #8 (**permalink**) 11-23-2008, 10:59 AM

I can only suggest you take it up with Sony Creative Software via the website. It may take a few days, but they will get back to you. Srry I can't suggest anything further.
BTW they may get you to uninstall again, but this time with some additional clean up utils they send.

Mark W · #9 (**permalink**) 11-23-2008, 02:15 PM

It may be instructive if you can try this on another pc. Vexing, these dvd cam problems are usually due to the ace in the hole - needing to finalize - but we played that card already.

SC201 · #10 (**permalink**) 11-26-2008, 08:40 PM

Sony told me that Vegas is not compatible with 64 bit Vista - they say I would have to go to Vegas Pro 8.1. If I am going to spend this kind of money for editing software would anyone recommend another product or should I stick with Vegas.