Hello all

Ive just joined this forum as Im in a muddle.
I know this question may have been asked a 1000 times but Id appreciate some help please.

I have a Canon XM1
I have just inserted the pci card into the back of my pc that is running XP SP 2 with ATI Raedion, AMD Athlon XP 3000.

I have also installed the Studio Version 8 LE software and things seem ok.

But, when I connected the IEEE 1394 into the PC and camera and clicked on 'capture', a message came up in the Studio program saying:

Pinnacle Studio LE cannot initialize the DV capture device. Please ensure the camera is switched on.

If the problem persists, try these steps:
Turn the camcorder on and off
Disconnect and reconnect the 1394 cable
Restart windows and try again

I have done these and its still coming up with that message.

What can I do to rectify this?
Anybody else dealt with this issue with results?

Thanks and all the best

It may be SP2 that's causing the problem.

Enter

regsvr32 %windir%\system32\qdv.dll

from the Start | run menu option - please let us know if that works.

Afraid not friend, still the same message. :cry:

I'm by no means up there with some of the tech guys on this board but have you tried another slot for your card. I had a few problems recently and just by shuffling positions i got things working.

Worth a try as a final resort.