I have a problem that just started and I am hoping someone can help me. I have been authoring DVDs with Encore for several months. Everything had been fine til recently. I completed a project and went to burn it. The first couple times it did fine. I went back corrected some things on the disc and burned another. This time I got a hardware error sense code error 00030200. I have read some forums that have suggested removing other DVD burning programs from your computer. I removed them, but still had the problem. work. So I re-authored my project saved it under a different file name and burned it. It completed but when I went to play it on a DVD machine it did not work. Can some one please help me with this problem, my internal DVDR is a Sony AW-Q170a I have tried to find updated firmware unsuccessfully. I have also had it say it has completed a disc but it will not recognize it I tried to burn a previous project and it burned fine. But when I play it it has problems. When i use other programs the project burns fine also.