I have tried just about all of Pinnacles products, including Dazzle, which is now Pinnacle. I did this because I loved the editing program. I had every problem imaginable, as I have stated here in this forum on several occassion. Audio/sync, crashing in edit, failure to render/compile, you name it, I had it. Even bought a new computer thinking my two year old Dell just wasn't up to the task...failed.
The audio/sync has no work around unfortunately, and is really problematic if you try to do a much longer clip. I spent HOURS on the phone with Pinnacle, doing everything they told me to, and still no solve. If you cruise around to the different sites and read up on Pinnacle, about the only positives you will see is reviews, and I honestly don't think those people really tried the product. Occassionally someone who has had success with Pinnacle will pipe in, but it is about 50-1, negative. I am able to still use the editing program, but I capture with Canopus and then only render it to an mpeg. I burn my dvds with another program. Canopus is a "converter" as opposed to a "capture" device...and it has some feature that locks the audio/video so that it is never out of sync. That was the biggest selling point for me.
I even tried the Ulead and Roxio with the Pinnacle capture devices and still got AV sync problems, so it has to be their capture card. When I capture with the Canopus, then edit with studio, I get no problem.
I do not understand why or how this company is still in business.
This is a case of buyer beware...read all the user forums on any product before you buy it...if I had, I would have never paid for a Pinnacle product. Forget the reviews...I think they get paid to say nice things
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