Thread: need help with a sony handycam dcr-hc37

Hi all, newbie here.

I have some problems with my camcorder. Only noticed them today.

When I turn it on it beeps and gives the message "re-attach the power source" and there is a code c:32:11 flashing on the right-hand side of the screen. When the message disappears, a flashing yellow triangle in the centre of the screen does not disappear.

It does this whether or not it is attached to the power source and yet has a full battery.

Second problem is that when I try to eject the cassette, nothing happens. It should pop away from the body when the side is opened up but it does not.

Can anyone help?

Hello
I'm same problem with my handycam hcr-hc7e
have you an solution ?

meulk

I found that pressing the reset button cleared the fault.

The reset button is the small recess that you have to stick a pen (or similar object) into. Not sure where it might be on yours, but on mine it was behind the viewing screen and marked 'reset'.

Unfurtunately my HC40E handycam has the same symptoms and I pressed the reset button ,still not fixed yet! please ,can you help me?