Do you have any other DV cam connected by firewire, does windows detect it when you plug it in, did you start premiere first or plug in the device, how are you powering the unit, Firewire or power adaptor?
Sorry for all the questions, but I have 110, 300 and aceDVio and they all just work, without having to do anything.
It is possible it is a faulty unit.
Have you email or call Canopus support, they have always been quite good.
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Edius Pro, ADVC300
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