Thread: [HELP] Adobe Premiere Startup Error

It says "Adobe Premiere Pro was unable to communicate with the process "ImporterProcessServer." Restarting your computer may fix this problem" I already restarted it, re-install but still doesn't work. PLEASE HEEEEEEEELP.

Do everything work if you manually start the app before starting Premiere?
The app is typically installed, I believe, at: "C:\Program Files\Common Files\Adobe\dynamiclink\processcoordinationserver. exe".
If the app is running, I think it will be visible in Task Manager.

Originally Posted by TimAndrews

Do everything work if you manually start the app before starting Premiere?
The app is typically installed, I believe, at: "C:\Program Files\Common Files\Adobe\dynamiclink\processcoordinationserver. exe".
If the app is running, I think it will be visible in Task Manager.

I don't have that dynamiclink folder. :|

I apologise. I meant "ImporterProcessServer.exe", which might typically be at "C:\Program Files (x86)\Adobe\Adobe Premiere Pro CS4".

Originally Posted by TimAndrews

I apologise. I meant "ImporterProcessServer.exe", which might typically be at "C:\Program Files (x86)\Adobe\Adobe Premiere Pro CS4".

My answer is no. :|

AFAIK, if you don't have the executable file, ""ImporterProcessServer.exe" anywhere on your machine; then it won't run.
If it exists, but cannot run (or runs for a few seconds, then disappears); then I would examine the Windows Event logs; which may contain more information about the failure.
Otherwise. I would be inclined to raise a Support request with Adobe.

Originally Posted by TimAndrews

AFAIK, if you don't have the executable file, ""ImporterProcessServer.exe" anywhere on your machine; then it won't run.
If it exists, but cannot run (or runs for a few seconds, then disappears); then I would examine the Windows Event logs; which may contain more information about the failure.
Otherwise. I would be inclined to raise a Support request with Adobe.

I mean I have it.