You say in your post 'The recorder puts the video footage on a SD memory card in MPEG4/AVI format (17fps)', Mpeg4 and AVI are two different video formats, can you choose between one or the other, if you can then choose AVI as it is the highest quality and I don't think Adobe can import MPEG4 format files. Also the 17fps doesn't help as PAL video is set at 25fps and NTSC at 29 - almost 30fps. Are you getting full screen video, I doubt it with MPEG4, full screen is either 720 x 576 (PAL)or 720 x 480 (NTSC), you may be only getting half that with MPEG4.
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