Well, that was fun! I solved the problem :lol:

For anyone who might encounter this same problem, here's the
fix.....

Click 'create video > edit >' . Then look
for the 'cropping' button. Click it and
check the screen size! In my case the sizing was set to
about 50% cropping. Once I maximized the cropping to
full screen (720x480) the problem was solved.

That's it......

When all else fails, read the instructions.