well, i have been able to capture using the 710 and pinnacle 7 which i have installed on a dinosaur pc. However it is only usb 1.0 and does not capture the audio, it needs line in plugs. I installed the new software on the old pc and had the same issues as with on the new pc.

I downloaded a trial of sony vegas platinum 8.0 but it always gives me the error " cannot open pinnacle 710 usb".

I have managed to capture a small bit of video, sometimes one or two minutes before it freezes up sometimes a bit more.

I have been through their forums and done all I could find suggested there.

this sux.