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I would check with the pinnical forums for your specific problem, I hate to burst your bubble but pinnical software is crap. Its about as buggy as it gets and their support staff could care less. A better choice would have been sony vegas studio or premiere elements.
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I respectfully disagree.
But.....their on-line chat support is a waste of time. If you post on the Pinnacle Forum, that is where you would get the most help. The first question they will ask is "What are your computer specs". Studio 11 has some hefty requirements.
Premiere Elements and Sony Vegas are good programs as well, but, Studio is the most intuitive. You've got it now, may as well try and figure out what your problem is. I use the 700 USB for capture and I have no problems. Either it's some silly little thing, or your computer specs might not meet the minimum. But I know you will have lots of people willing to help you on the Pinnacle forum.
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