Originally Posted by Cameragirl

Many thanks for your detailed reply.

I almost gave up on trying to resolve the software issue and nearly sent the camera back. However, then I came across a blog about the camera and how Adobe Premier Elements would work out the box and would recognise the .mod files. You should try it out. There is a free download on the Adobe website. Its a trial for 30 days and it worked immediately. It took almost 12 hours to download, but I just left the computer on overnight. I eventually bought Adobe Premier Elements 3 with Photoshop Elements 5 bundle from Amazon and I have not looked back. I am able to make films extremely easily and post them on the web, view them on the tv and burn them to DVD.