Yes there are bugs with this software I've been stuck using this software since vs 8 trying to learn video editing on my own. I have a file a mile long with tech support. I still find that for it's lack of respect for the buying public a little disheartened. I was hopeing after all these versions they could build a bit better solid platform. I have have to admit that since Avid has taken over there is allot more action and tech support seems to be more trained than in previous calls that I made. I am trying to get into the professional software but with it's steep price tag and my need to keep prices low for customers who want affordable video editing. I am lucky enough to have stuck it out as i find that Avid offers me what I currently need even with all the hassles of calling in to find the problem a solution. Recently they have the answers to the problems and I find them for the most part good to deal with. I like the screen setup for the ease of use and file managment is in my control not the software companies. I like being able to open one control panel and have things set up before I start a job.
Overall I think some critics who have been using the professional software have a hard time with Pinnacle because they can believe this software can do all the things they were previously using three or four pieces of software to do their one job even in the city I live in Local video editors swear by Adobe premier but I just can wrap my mind arround that software. I have used Adobe Photoshop and love it but the video editing software????
Oh well there is my rant for the day Cheers...