I wrote to Samsung about this situation and have just had an interesting chat with Nathan from their technical department.

Samsung have come up with every excuse under the sun to justify how bad this camera is.

At first he blamed the bad image on it being printed out from the PC. Then I told him the bad image appears straight from the camera to the TV so that is b*ll*x.

Then he tried to say because it's only a 1.8 megapixel CCD that's why it's looking like it is.

As I told him my mobile takes better shots and he said that it is a higher megapixel. Rubbish, as it is in fact lower.

Then after being on hold for about 5 minutes he came back and disagreed that the camera is bad quality to which I differed and said that I don't think they're taking it seriously and they have obviously let a device slip by quality control.

To which he wanted to know what I wanted him to do.

So I told him I was merely writing to let them see how bad it was and to understand just because they haven't all been returned doesn't mean there is no issue and that my £200 JVC is far superior in quality and Argos are also disparaging about Samsung equipment.

Then he said "What was that sir?"

I then hung up because he was getting on my t!ts.

The morale of this story is "Don't buy Samsung!"