Thread: Help please: Premiere Elements won't install
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Old 02-15-2006, 12:56 AM
Damian Damian is offline
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Damian
Default Help please: Premiere Elements won't install
Just bought PE2.0 and can't install it. I get past the language selection screen and get a message saying:

"AutoPlay has encountered a problem and needs to close. We are sorry for the inconvenience."

That's it, I can't get any further.

I have all the right system requirements a except maybe Sonic DLA 4.9 is an issue but I'm not sure. I have XP Professional, 512 MB Ram, 111 Gb disc, P4.

I have tried switching off Mcaffee but still no good.

Can anyone help?
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